Privacy Policy

Effective Date – March 18, 2025
Welcome to Khaddy Limited! We are committed to protecting the privacy and confidentiality of our visitors, customers, and partners. We understand that privacy is a fundamental right, especially in today’s digital age. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided by you when visiting our website www.khaddylimited.com (“Site”) or using our services (“Services”). This policy applies to both individuals (“Visitors”) who browse the Site and those who register or engage with us in any business-related capacity (“Customers”).

What is Personally Identifiable Information (PII)?

Personally Identifiable Information (PII) refers to any data that can be used to identify a specific individual. This includes, but is not limited to, your name, email address, phone number, billing and shipping addresses, financial information (e.g., credit card details), company details, and other personal data. This does not include aggregated or anonymous data that cannot be linked to a specific individual.

What Information Do We Collect?
1. Information We Collect from Visitors:
• Basic Information: When you visit our Site, we may automatically collect basic data such as your IP address, browser type, operating system, and referring website.
• Cookies and Tracking Technologies: We may also use cookies and other tracking technologies to improve the user experience and gather insights on how you interact with our website. You can choose to disable cookies through your browser settings, although this may impact some Site functionalities.
2. Information We Collect from Customers:
• Personal Information: To process orders or sign you up for our services, we may request your name, contact details, company name, address, and billing information.
• Transaction Data: We may collect data related to your orders, including the nature of the services you are interested in, payment details, and shipping information.
• Business Information: If you are a company or a partner, we may collect additional information such as the size of your business, the type of recycling services you require, and the materials you wish to process with us.

How Do We Use Your Information?

We use the data we collect for the following purposes:
• To Provide Services: We use your information to process transactions, fulfill orders, and deliver recycling services.
• Customer Communication: To communicate with you about your orders, provide customer support, or send updates related to our products, services, and events. This may include both transactional and promotional emails, but only if you’ve opted in to receive them.
• Improve Our Website and Services: We use aggregated data to analyze trends, monitor website performance, and improve our offerings to better serve you.
• Legal and Compliance Purposes: To comply with legal obligations, enforce our terms of service, and protect our rights and interests, including investigating fraud and unauthorized activities.

Who May We Share Your Information With?
We value your privacy and only share your personal information in the following circumstances:
• Third-Party Service Providers: We work with trusted partners, including payment processors, logistics providers, and marketing services, who may need access to your data to perform their functions on our behalf.
• Aggregated Data: We may share aggregated, non-personally identifiable data (such as general user demographics) with third-party vendors for analytical and marketing purposes.
• Business Partners: If we enter into a business partnership or transaction, we may share your information with those partners to facilitate the transaction or joint venture, provided they also adhere to strict privacy standards.
• Legal Obligations: If required by law, or in response to a valid subpoena or government request, we may disclose your personal information to comply with legal processes or protect the safety of our users.

How Do We Protect Your Information?
We take data security seriously and implement reasonable safeguards to protect your personal information. This includes using encryption protocols for sensitive data, regular audits of our security practices, and restricting access to only authorized personnel. While we strive to ensure your data remains safe, please understand that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies
We use cookies, which are small text files placed on your device, to enhance your browsing experience and improve the functionality of the Site. Cookies allow us to remember your preferences and offer personalized content. You can manage cookie preferences through your browser settings, but please note that disabling cookies may limit your ability to use certain Site features.

Your Rights and Choices
As a user, you have certain rights regarding your personal data:
• Access to Your Data: You have the right to request access to the personal data we hold about you.
• Correction and Updates: If your personal data is inaccurate or incomplete, you have the right to request corrections or updates.
• Deletion of Data: You may request the deletion of your personal information, subject to certain legal limitations.
• Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in our emails or contacting us directly.
• Restriction of Processing: You may request that we limit the processing of your personal data under certain circumstances.
To exercise these rights or for any privacy-related inquiries, please contact us at info@khaddylimited.com.

How Long Do We Retain Your Information?
We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law for business and regulatory purposes. Once the data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on the Site with an updated effective date. If any significant changes are made that affect how we use your personal information, we will notify you by email or through prominent notices on the Site.

Third-Party Websites
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.